Protect yourself from identity theft—online and offline.
EverBank® takes elaborate precautions to protect your financial information. And we also realize that the best method to prevent identity theft is to partner with our customers. That's why we've developed this webpage, where you'll find information on common identity theft methods and what you can do to protect yourself.
- The more you know
the safer you can be.
Simple ways to guard your information online.
- Change the password to access your financial accounts every
3 to 6 months or immediately if you suspect your password
has been compromised.
- Make sure you use unique passwords (combination of capital and lower case letters and numbers).
- Ensure that you are using the latest version of your anti-virus and spyware software as well as keeping your Internet browser updated.
- Install a firewall on your computer.
How identity thefts occur and steps you can take to prevent it.
hile significant attention is placed on online risks, amazingly, most identity thefts occur through traditional methods, such as stealing wallets, pilfering from mailboxes and rummaging through your garbage for important documents.
How to keep track of your identity and financial information
Keep on top of your personal and financial information. That's an important precaution against identity theft. Early detection can make a significant difference on the impact of identity theft. Today, there are many different methods you can use to keep up to date with your finances.
- Receive one free credit report from each of the 3 major credit reporting companies each year through www.annualcreditreport.com (877.322.8228).
- Regularly go online to check your bank and credit card balances, account activity and statements. To simplify this process, look for an Online Banking service like EverBank's that can combine all of your finances from multiple companies into one view.
- Check with your financial institution to make sure you will receive an e-mail alert if your personal information like mailing or e-mail address has been changed.
What you should do if your identity is stolen.
- Immediately contact bank and credit card companies to report lost or stolen checks, debit and credit cards. Helpful tip: it's smart to have all of your important financial contact information in one place. See if your Online Banking service allows you to list this information online.
- Contact the police in the area where the theft occurred and file a police report.
- Place a hold on any bank accounts you suspect might be compromised. Once all approved outstanding transactions have cleared, then close the account.
- If your personal information has been compromised, consider placing a credit freeze with one of the 3 major credit bureaus (Equifax, Experian and TransUnion). Once one bureau is notified, the information is passed on to the others.
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