EverBank recognizes the importance of providing a website that is accessible to everyone. To that end, we are constantly working to satisfy generally recognized guidelines for website accessibility as embodied in the Worldwide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1.
This statement is meant to provide an overview of some of the accessibility concepts we are including, and features we are implementing, to help clients with disabilities navigate and utilize the EverBank.com website. These features—which incorporate key concepts of web accessibility into our site design—are meant to help improve accessibility in a variety of contexts, including, but not limited to, navigation for screen readers, keyboard navigation and use of multimedia content.
Please let us know if you have any questions or feedback about our site’s accessibility by emailing accessibility@everbank.com.
- WCAG 2.1
Levels A and AA
Automated and manual testing
On-going improvements and testing
Vendor reviews and testing
Manual code review
Our site makes use of Portable Document Format (PDF). Certain documents on this site are available only in this format, which requires you to download and install the Adobe Acrobat Reader software. This software is free of charge.
We generally offer synchronized captioning on our website and mobile app.
Our website includes content that is hosted by third-parties. Although this content is outside of our controlled codebase, we actively encourage our partners and vendors to comply with generally recognized guidelines for website accessibility.
We use common abbreviations on our website. You may be able to configure your screen reader’s dictionary to pronounce them correctly. Follow the instructions below to add these abbreviations as dictionary entries.
- Press Ins + j
- Press Alt + u for the Utilities menu
- Press d for the Dictionary Manager
- Press Ins + n
- Press p for the Preferences menu
- Press d to get Speech Dictionaries
- Press d for Default Dictionary
- Go to Settings for the Settings menu
- Tap Accessibility for the Accessibility menu
- Tap VoiceOver to view VoiceOver settings
- Tap Speech to open the Speech menu
- Tap Pronunciations to open the Pronunciations dictionary
- Tap + to add an entry
APR — Annual Percentage Rate
APY — Annual Percentage Yield
ARM — Adjustable Rate Mortgage
ARMs — Adjustable Rate Mortgages
ATM — Automated Teller Machine
ATMs — Automated Teller Machines
CD — Certificate of Deposit
CDs — Certificates of Deposit
FAQ — Frequently Asked Question
FAQs — Frequently Asked Questions
IRA — Individual Retirement Account
IRAs — Individual Retirement Accounts
PIN — Personal Identification Number
Email us at accessibility@everbank.com with any questions or feedback you may have about our website’s accessibility. For any other questions about EverBank call 1.888.882.3837.
