Mortgage Relief Programs

HELP IS RIGHT AROUND THE CORNER

Struggling with monthly mortgage payments can be frustrating, but we’re here to help. Armed with a variety of different payment assistance programs, we’re prepared to find the right solution for your situation.1 We understand that this can be a stressful time for you and your family, so let us help you through the process.

Getting Started

To begin the payment assistance process, you’ll first need to submit the appropriate paperwork. Choose to provide your information online or by fax.

Submit Online

To initiate the payment assistance process online, visit the Homeowner Connect website to securely complete and upload your documentation electronically. From the ‘Get Started’ link, choose EverBank from the drop down menu to begin.
VISIT HOMEOWNERCONNECT.ORG w

Submit by Fax

Alternatively, you may start the process by submitting the forms provided here by fax to 1.855.758.6771. The checklist includes a full run down of everything you’ll need to include with your request for assistance. Once you’ve submitted your request along with all required documentation, call our Homeowner Solutions Group at 1.800.669.7724 so that we may discuss the potential relief options available to you.


helpful links and resources

Learn more about the relief programs or options you may be eligible for, including additional helpful resources and information from the U.S. Department of Housing and Urban Development (HUD).

Quick Program Descriptions

Get a quick description of available programs and options.

Avoiding Foreclosure

HUD offers free foreclosure avoidance counseling w services as part of the government’s Homeowner Affordability and Stability Plan (HASP). You may also contact HUD at 1.800.569.4287.
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