EverBank Joins Forces with Senior Crimestoppers to Protect Elderly Residents in Flushing, NY

Jacksonville, FL – EverBank, N.A. has partnered with ICBA CRA Solutions, a national organization that helps banks earn federally mandated CRA credits, to bring the Senior Crimestoppers program to the Flushing neighborhood of Queens in New York City. This program will help protect seniors by creating a safer and even more secure living environment at Council Towers VI, a local senior care facility.

EverBank is new to the Flushing community with the recent acquisition of Sterling Bank and Trust, FSB, which included, among others, a branch in Flushing, and this program kicks off the bank’s community outreach. The acquired branches will operate under the Sterling Bank name until later this year when they are rebranded as part of their integration into EverBank.

Crimes targeting the elderly, including financial crimes, remain a persistent challenge. Senior Crimestoppers reduces and prevents incidents in nursing homes and assisted living facilities. This initiative aims to foster a culture of safety and accountability within senior housing. Program features include anonymous cash rewards for information about any wrongdoing, personal lockboxes for residents and ongoing education and training for both staff and residents. Participating facilities report a 98 percent reduction in all aspects of crime.

“We are proud to support programs that encourage and protect Flushing’s senior community,” said Sue Wang, manager of the bank’s financial center in Flushing. “Our commitment to safety and security goes beyond banking. It’s about building trust, reducing vulnerability to all forms of crime and empowering older adults through financial education to make confident, informed decisions that help keep them and their loved ones safe.”

“The Senior Crimestoppers program is a great way for EverBank to further enhance the lives of the residents they serve,” said Marnie Stewart, president of the Senior Housing Crime Prevention Foundation board. “Implementing this program reflects a proactive commitment to building financial safety and trust in the community.”

In addition to monetary support of the Senior Crimestoppers program, EverBank is kicking off the program today by hosting fraud prevention activities for residents, designed to reinforce awareness and encourage community engagement.

For more information about EverBank Builds® visit everbank.com/about.

About EverBank

EverBank, N.A. (“EverBank”) is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers across Florida, California and one in New York. EverBank’s commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money. Visit everbank.com or connect and interact with us on Facebook, Instagram, LinkedIn or X (formerly Twitter).

About EverBank’s Sterling Bank & Trust division

Sterling Bank & Trust traces its roots to 1984 with the idea of providing simple banking solutions to the communities we serve. In 1990, expansion led to the development of the commercial real estate lending division, and in 1993, we became known as Sterling Bank and Trust, FSB. As of April 1, 2025, we merged into EverBank, N.A., bringing more than $3 billion in assets. Sterling Bank & Trust is a division of EverBank, N.A., a Member FDIC and Equal Housing Lender.

About the Senior Crimestoppers program

ICBA CRA Solutions and the Senior Housing Crime Prevention Foundation (SHCPF), headquartered in Memphis, Tennessee. 

The SHCPF mission is to provide protection and an enhanced quality of life for vulnerable senior housing residents through meaningful turnkey CRA compliance for community focused banks.

Funded exclusively by the banking industry, the SHCPF has developed low-risk, profitable solutions for banks of all asset sizes and charter types – to help fulfill their federally mandated Community Reinvestment Act (CRA) requirements in the form of qualified loans, investments or grants and through the operation of certain programs, like the nationally acclaimed Senior Crimestoppers.