EverBank is here

New name, new look

We’re committed to giving you the great financial advantages you deserve. Get ready for a banking experience singularly focused on helping you thrive as we start our next chapter.

Last updated on 09/10/2023

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Where we've been

You know us for delivering consistently high yields, dedicated service and innovative solutions for your personal, business and commercial financial needs.

Our new name won’t change that. As EverBank, our commitment to you remains, with our Yield Pledge® promise along with the exceptional financial expertise and personalized service you’ve come to expect.

And where we're going

As you begin to see more of the new EverBank, we want you to know what’s to come. Below is a letter from our new CEO, Greg Seibly, with more information about our renewed commitment to our personal, business and commercial clients, and to TIAA retirement plan customers as well. Now more than ever, the advantage is all yours.

What this means for you

Right now, it’s business as usual

Please continue to log in and use your accounts just as you always have. And keep using your same debit cards, checks and other services.

Later this year

We’ll begin fully serving you under our new name and we’ll keep you informed about our progress as our online banking platforms transition to EverBank.

Questions?

Here are answers to some questions you may have.

Our new name

TIAA sold a majority share of TIAA Bank to private investors with a strong track record in banking. These private investors include Stone Point Capital LLC, Warburg Pincus LLC, Sixth Street, Reverence Capital Partners LLC and Bayview Asset Management LLC. Once the sale closes, our name will change to EverBank, N.A.

TIAA is committed to the future success of the new EverBank and will continue as a minority owner with a stake in its continued growth.

Your personal banking accounts

Just one quick thing: Please take a moment to verify your contact information so we can be sure any updates we send your way get to you. To do so, simply log in to your account and from your profile menu, select ‘Contact information.’

Fraud protection

Account security is our top priority so that you can bank with confidence. We utilize a multi-layered approach to help protect you against fraud, including strong encryption technology, account number masking and two-factor authentication, which can help stop unauthorized access to your account. We also monitor data to detect fraud or suspicious activity. If we notice suspicious activity on your account, we may contact you by phone, text, email, or mail to confirm that transactions are valid.

Your TIAA retirement accounts

Keep accessing your accounts as you always have. For now, you will continue to see a combined dashboard showing both retirement and banking accounts. Later this year, we’ll send you detailed information letting you know how your access will change. Once you receive this communication, you will start to log in at TIAA.org to access your retirement accounts and everbank.com to access your bank accounts.

Your business banking accounts

No. Please continue to log in and use your business accounts as you currently do, and use your same debit cards, checks and other business banking services.

You’ll also continue to be supported by the same business banking team and client service specialists you currently work with.

Your commercial banking relationship

It’s business as usual, with no changes to your relationship, your service team, your products or your services. We’ll continue to serve your needs with a high level of uniquely tailored credit solutions and competitive commercial lending rates.

Career opportunities

No, all current open job requisitions will move over to the new bank applicant tracking system along with all active applications. Also, if you have interviewed for an open position with us, you will not need to re-interview for the role.

Bookmark this page

Check back as details will be updated. If you still have questions, feel free to call us.

Information to keep in mind

  1. We promise that the yield on your Yield Pledge® Checking, Money Market and/or Online Savings Account will stay in the Top 5% of Competitive Accounts based on the Bankrate Monitor National Index survey data from the last week of each month. "Competitive Accounts" are similar accounts from the 10 largest banks and thrifts in 10 large U.S. banking markets. This includes data from the 5 largest banks and 5 largest thrifts in each market for which rates are available, except in markets without 5 banks and 5 thrifts. Each week Bankrate surveys these institutions and distributes its results to certain institutions on a paid-for basis. Not all institutions report each week. We reserve the right to change, at any time and without prior notice to you, our Yield Pledge calculation method as necessary to accommodate changes in Bankrate's survey and/or its distribution methodology, including, without limitation, by switching to a different, comparable methodology that may not be based on information from Bankrate.

  2. EverBank, N.A. is an FDIC-insured national banking association. The standard FDIC insurance limit of $250,000 applies per depositor, per insured depository institution for each account ownership category.

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    While we are now EverBank, your accounts continue to be serviced by TIAA at this time. Please log in with your usual credentials.
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    A message from EverBank’s new CEO, Greg Seibly

    It’s a new day at EverBank. Our entire team of dedicated associates is excited to embark on this new chapter with you.

    TIAA Bank is now EverBank—and although it is business as usual, we’ll continue to serve you with the client-first approach that you’ve come to expect from us.

    I am also pleased that TIAA will have an ongoing partnership with us including a minority investment in our bank, demonstrating their confidence in EverBank.

    While our name has changed, our commitment to you has not

    We are a national bank, built on a foundation rooted in financial strength with a special focus on providing our clients with an advantage.

    We are focused on performance and partnership to provide our clients with market-leading products and services backed by our team of associates committed to making a positive difference for our clients and in our communities.

    We are upholding our Yield Pledge® Promise, which guarantees yields in the top 5% of Competitive Accounts.1

    We are a leader in online banking, and we offer convenient digital account access for clients 24/7, in addition to phone banking services and a network of financial centers across Florida.

    We are dedicated to maintaining our decades-long record of consistent operating performance built on a strong capital base and disciplined approach to risk management.

    We are a member of the FDIC, and your deposits with us are insured up to $250,000 per individual and $500,000 for joint accounts.2

    We’ve built EverBank around our foundational promise:

    Advantage, You.

    • Helping you achieve success on your own unique terms.
    • Putting you first to make the most of your money.
    • Giving you the advantages you expect and deserve.

    It is a privilege to have you as a client of EverBank. We are steadfastly focused on our commitment to serve you and look forward to our journey together in the years to come.

    Ever yours,
    Greg Seibly
    EverBank CEO