Debit Card Management & Controls

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Manage a debit card

Having digital tools to manage your debit card brings confidence and peace of mind to your account activity. You can activate a card, turn it on or off, set a personal identification number or request a replacement directly from your computer or mobile device.

Complete control at your fingertips

Activate your new debit card

Start using your new card right away. You can activate your new card by phone or online.

Enable or disable your card

This option allows you to control whether your debit card can be used for transactions or not. Turning off the card stops new purchases but allows previously authorized recurring payments, credits and refunds to process normally.

Set or change your PIN

Updating your PIN regularly is a practical way to protect your account. You can update your personal identification number online or through the app in just a few clicks.

Request a new or replacement card

Order a replacement quickly if your card is lost, stolen or damaged.

How to access your card settings

Follow this method to access your debit card settings, where you can activate your card, manage card use, update your PIN, or request a replacement.

Quick answers

How do I activate my new debit card?

You can activate your card by calling the phone number provided on the card carrier you received in the mail. Alternatively, log in to your EverBank account, open the Self Service menu, choose Manage Debit Card and follow the on-screen instructions.

What happens when I disable my debit card?

Turning your card off will prevent new transactions from being approved, including purchases, ATM activity, and digital card number transactions. However, transactions that are flagged as previously authorized recurring payments, credits, refunds, and reversals may be approved while your card is turned off.

How do I request a new or replacement debit card?

Log in to the website or mobile app, open the Self Service menu and choose Manage Debit Card. Use the arrows to locate your specific card, select Order a New Card and follow the prompts.